AI Can Impact Mobile App Development and User Experience
Artificial Intelligence, as a new technology field has already gained tremendous momentum and popularity across all the digital niches. From the conversational chatbots to data analytics to the user experience design, AI is now being used for an array of niche purposes. How can AI impact mobile app development and user experience?
AI is all about mimicking human intelligence to serve practical business purposes. The digital assistants like Apple’s Siri and Amazon Alexa are great examples of how AI can make digital interactions intelligent and user-centric. Before we go on explaining the role of AI for mobile app development and user experience design, we need to start with the basic definition of AI-first.
What is Artificial Intelligence (AI)?
AI is a computer science technology to make machines capable of acting and responding in a much more humanely manner. AI is capable of performing tasks like human beings as it can adopt human reasoning and learn from the previous experience and interactions.
Thanks to AI, a mobile app or a machine interface can reason in a much more humanely fashion and apply the experience-driven knowledge and analysis for practical purposes.
Let us now see the multitude of ways AI can improve the mobile app development and user experience.
Improving the App UX
AI is widely relied upon by the developers and UX experts to enhance audience engagement. AI helps improving user engagement by analyzing user behavior and the patterns of user behavior. A variety of user input data along with user behavior patterns, are analyzed to draw relevant insights by the designers and developers that can be utilized for delivering highly user-centric experience.
AI can also be utilized in the relevant contexts by the Chatbots to address and solve specific user problems. The Chatbots often do this customer service better than so-called customer services. It is already predicted that by 2025, a vast majority of customer interactions will be handled by intelligent bots.
A vast majority of mobile apps fail not because of their shortcomings in terms of ideas and conceptions. They mostly fail because of the lack of user engagement. An AI-driven app in this respect offers sturdy help to the users by continuously analyzing the user preferences and behavioral patterns. According to such analysis, users are communicated with timely and relevant messages and thus help to keep users engaged and tuned to the app.
Boost Automation While Keeping Human Inputs
There is no basis of the thinking that AI ultimately minimizes the role of human design and human inputs in the analysis. The reality is quite contrary to this. AI helps human beings make better and more well-informed decisions.
The AI-powered design and development tools only replace those tasks that can be automated and carried out without needing any human inputs. For instance, in the case of ridesharing apps, automated reasoning can be used to determine the best routes for cab drivers to save fuel and minimize the driving time.
Boost Personalized User Experience
Every digital app and interface now heavily rely on personalization to keep users engaged and interested. Users also now expect the applications to deliver unique experience whether through the user interface, content, ease of use, accessibility, or useful features. Thanks to AI, this personalization of user experience now looks possible more than ever before.
Let us have a quick look at some of the ways app user experience can be personalized by utilizing the potential of AI. Personalized product and content recommendations by AI-powered algorithm based on the user behavior, user interactions, and user preferences.
Personalized user notifications and other user interactions b